Social Media Community
Every brand loyalist is created because of a positive experience with the brand.
Customer support and community management on social media is one of the easiest and quickest ways to build brand loyalty.
At Sociallyin, we understand how to properly and effectively build a social following while keeping followers engaged. We continue to help some of the world’s leading brands manage their social media audience by monitoring and reacting to the various conversations happening around the brand and on their accounts.
How it works:
Our process begins with developing a social media strategy.Specifically, an engagement strategy that will act as a guideline for the community managers.
Once we have a full understanding of your community management expectations, we assign a team to your brand that is responsible for directing questions to the right person, engaging with the audience, and overall fostering conversations.
Daily, community managers represent your brand, keeping the page lled with fresh content and actively participating in conversations with your followers.
At the end of each month, we review our efforts including engagement and follower growth. Based on this data, we are able to analyze each step and dictate what tactics are working through the process.
At Sociallyin, we work with brands that operate and sell products around the world. Being able to to manage communities in different languages is crucial to building loyalty amongst the country’s natives.
We support community management and translation for social media from En- glish to over 36 different languages.
We consider the languages used in other countries along with various design elements in different cultures. Our team truly takes a global approach to social media.